[2020] [Switch] Pet rescue event broken

Unfortunately one of our server hosts had connectivity issues which caused this error over the weekend.

Although it was completely out of our hands we’re sorry it happened as we know how frustrating it is when you just want to chill out and play your game only to have issues like this.

Thankfully the issue wasn’t a complete outage and it was resolved after a short amount of time so once you reconnected after the issue was solved your progress would’ve been corrected on your device.

The issue was completely solved yesterday so everything should be working completely normally by now.

If you have any ongoing issues from this please contact Support directly for assistance.

@Evelyn can you please tell me what times (and timezone) you were unable to access the game? I’ll let the team know so we can try to find more information if the times you were affected don’t match the time our host had the issues.

Hey, update for you

We’ll be running another Skullbeak Pet Rescue this Saturday so you’ll have another chance to get it.
This will be displayed in game soon too.

TRUE. We’ll put Skullbeak on Monday instead (Monday 5pm AEST start time)