almost 3 years ago - Kafka - Direct link

Hey there,

Please do not send multiple tickets about the same issue to support. We will answer your original request soon. In the meantime, if you send in additional new tickets about the same issue they are merged into your original request, which is why they appear as closed.

almost 3 years ago - Kafka - Direct link

Yeah sorry, I didn’t realise that when you check the ticket in the Help Center it just says it was closed, I thought it told you it was merged and linked to the ticket it was merged into. I’ll look into that!

almost 3 years ago - Saltypatra - Direct link

If possible could you please post the error code you’re getting?