[2023] [Fix incoming] Flash offer didn't give me Shiny Keys

Hey all,

We’ve just released a fix for this to stop it from happening any more.

Now, that this is fixed we are looking into compensation for the affected players.

There is a Help Center article here for the issue which we’ll update when we have any more news about this issue, fix and compensation:

We’re very sorry for this.

Just confirming, you don’t need to contact support

Hi all,

Just confirming the fix for this issue has been released today.

Players who purchased the Heroic Booster while the issue was active (02/08/23 17:00 AEST - 03/08/23 11:30 AEST) have been sent the missing Shiny Keys, VIP Points and 50 Gems.

Thank you all again for your patience while we sorted this out