over 3 years ago - Kafka - Direct link

We’re looking into this at the moment as our top priority.
We have an article here if you’d like to press the follow button to be notified when there’s updates:

over 3 years ago - Saltypatra - Direct link

Could you please provide us with more information regarding this @UKresistance?

over 3 years ago - Saltypatra - Direct link

If possible, it would be great to know which bundles offer what, and what you get that doesn’t match up.

I’ll compile everything and follow it up as necessary.

over 3 years ago - Kafka - Direct link

I just pinged Salty to update her that the starter, intermediate and advanced packs probably need to be reviewed too, thanks UK. We’ll follow up on this.

over 3 years ago - Saltypatra - Direct link

Thanks for further details. Kafka and I are doing what we can.

over 3 years ago - Kafka - Direct link

Just a quick update:

The team were discussing this issue with 505 and Microsoft over the weekend, we’re currently just waiting for a response from Microsoft regarding getting this fixed for the players who already redeemed the code.

I believe the branch of Microsoft we’re dealing with was closed due to a hurricane on Friday and I’m not aware of what their status is right now so I just wanted to let you know what I could while we wait for the next response.

Hopefully once we’ve heard back from them I’ll have information for you about how exactly this will be resolved.

over 3 years ago - Kafka - Direct link

We’re still waiting to hear back from Microsoft but have requested a solution which we hope would automatically add the pack to your account the next time you login if you already redeemed the code.

I’ll let you all know once we hear back from Microsoft, but if they implement that fix you’ll probably notice it in your account before I can reply here :slight_smile:






Recent Gems of War Posts

about 13 hours ago - Kafka
about 13 hours ago - Kafka