Gunfire Reborn Dev Tracker

你好，很抱歉游戏体验不尽人意。能否加入官方交流群920936122，寻找管理员进行问题反馈和提交相关日志文件，以便于我们进一步排查问题？感谢合作！

Hello. We have received multiple feedback regarding "protect the cube" challenge and we are working to tweak the challenge in our future update. Stay tuned for more info on this challenge.

Originally posted by Junayah: Thanks for the tips but seeing as I've recently just reinstalled my OS and everyting from the ground up everything is up to date and the problem still exists

Hello, can you send the crash reports and logs to [email protected]? (Please attach the steam post link for clarification)
For log:
Make your way to game installation folder/logfile. Here you can find all logs with the timestamps, you then can remember when the issue happened and send all possible logs to me.

For crash report:
... Read more

Originally posted by Zeritel: Perfect looking forward to it.

One additional point that I discovered, which may be helpful. Is that after the game has frozen, and entered the part where i can move but cant interact, if my friends interact with the portal to go over to the next zone (the one with the 30 second countdown) then i'll get a loading screen over to the zone and the game will recover.

Do you mean if your friend interact with the portal, you can see the loading screen right when they presses F and you can interact with others once loading is completed?

Originally posted by Sirevanac:

Originally posted by Gunfire Reborn: I believe you can have a new achieve and unlock the achievement.

Hi! I got the achievement (the small steam popup appeared, got the screenshot and the run is of 27 min on nightmare), but it doesn't show on steam. Same with the penny achievement (didnt buy any free scrolls).

I'll try it again and post about it in a day or two I guess.

It looks like a sync problem? You can test the penny achievemen... Read more

I believe you can have a new archieve and unlock the achievement.

Can you specify the issue of sky is the limit?

你好，很抱歉游戏体验不尽人意。能否加入官方交流群920936122，寻找管理员进行问题反馈和提交相关日志文件，以便于我们进一步排查问题？感谢合作！

Hello, have you installed any network optimization software like GameFirst?

Originally posted by Zeritel: There was one before i cleared out all my logs...but generally it's just this freeze and cannot interact scenario

We have identified an issue where it can cause freeze, and will have a patch ready shortly.

Hello，you can send them along with the logs you find at the game folder/logfile to [email protected]

Originally posted by Zeritel: Just curious if there's anything I can do on my end to try and resolve the issue? or any updates regarding a fix?

Hello, sorry for delay response. Have you encountered any crash or just "freeze and cannot interact after freeze" issue?

Hi, have you tried to fully uninstall and reinstall your graphic driver?

Hello, have you instealled any of the network optimization software (i.e. Gamefirst?)

Hello, and apologize for unpleasant experience. Could you offer the log which represents black screen issue to us via cloud drive?
For log:
Make your way to game installation folder/logfile. Here you can find all logs with the timestamps, you then can remember when the issue happened and send all possible logs to us.

Originally posted by Froze:

Originally posted by Gunfire Reborn: Did you ever drop Veteran in that run?

ah i think i did, i dropped all my scrolls and left only a cursed scroll so the treasure chest only eats the cursed scroll.

so is it because of that? dropping the scroll removes all stacks? that's still kind of silly but less annoying than if it was Devil's Covenant

Yes, you should always keep the scroll in order to keep the stacks.

Did you ever drop Veteran in that run?

Hello,it's a known issue

Originally posted by Zeritel: Thanks for the followup.

To try and make it simpler I cleared out all my old logs and just started a fresh session.

The session is like i described above. Game froze for some time, then after a short while i was able to move around, but not interact with anything. There was no associated crash file.

https://drive.google.com/file/d/1OJ7PM8mYqC6LaNdGCtEOOT6t4x6hQWRu/view?usp=sharing

thanks. we'd like to investigate into it...
In this fresh run, did the game crash afterwards?
You ment... Read more

Thanks for the report!