Halo

Halo Dev Tracker




13 Jun


10 Jun

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Hey y'all!

If anyone's running into this, can you do me a favor and try this next time you try uploading your DxDiag?

  • Hit F12 and have the "Console" tab open while doing it to see if anything interesting is logged

Send me that file and a copy of your DxDiag (preferably named with your Gamertag so I can keep stuff straight) and let me know what browser you're trying.

Trying to look into this with our web devs right now.


09 Jun

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Originally posted by BUR6S

Thank you so so much for your detailed response. I’m certainly ignorant of the behind-the-scenes, but responses like yours here are very reassuring. I have no doubt there is so much more work that goes into every aspect of development. There certainly seems to be plenty of moving parts that are often difficult for players to understand.

Thank you again for taking your time to respond, have a great day!

You bet! Happy almost Friday! 🙌🏻

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Originally posted by Forsaken-Temporary96

Wait pls tell me is there another way to beat him. I been stuck on this man. I have so many questions about the develop process of the game. Sorry if I’m fan boying out 😭

On a real note. Threat sensor, stay away, throw fusion cores/grenades, and just keep at it!

Take your time but really use that threat sensor to your advantage. I believe in you!

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Originally posted by Forsaken-Temporary96

Wait u actually work at 343? Hold up 😭

this is how i know he likes hugs

source: trust me, bro 😅

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i heard he likes hugs

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Originally posted by BUR6S

I won’t lie, Halo Support has been completely insufficient in my experience. I’ve reported several issues since the games launch, and I’m always met with an automatically generated response. I have submitted subsequent tickets if my issue isn’t resolved, and I literally receive the same automated response as the first time.

My most recent issue was with Twitch Drops. Not a major issue in the slightest, but I contacted Halo Support, followed all of the steps and ensured that my accounts were properly linked. They were, and I’ve used the account for multiple drops in the past. It just didn’t work. It showed in my claimed inventory on Twitch, both accounts were properly linked, but it never appeared in my Waypoint redemption history. I submitted a follow up ticket, and received an identical automated response from the Support Agent, as usual.

I’m not at all trying to be rude, but in my experience Halo Support has a reputation of being completely useless. It i...

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So there is some nuance here.

Twitch Drops and Waypoint are different beasts and issues with those don't tend to fall into a bucket that Halo Support can directly assist with. Flagging issues with drops to them is a great way to indicate that there's an issue with the pipeline, however.

If this is in reference to the recent drops, I did flag that internally and it's being looked into, for what that's worth. I have not seen any further info but I do keep flagging the issue when I see it crop up here, Waypoint, or the Discord.

Having worked for Xbox Support in the past, I know that it's hard from a player perspective to understand what you can't see so I totally can appreciate that it feels like you aren't getting anywhere. But I can tell you that the team works very hard to sift through the many tickets and reports they get to make sure they're triaging as best as they can to get the info to our game teams so that things can be worked on. ...

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Originally posted by clemfandangeau

and it’s actually a rocket hog too!

No, this was corrected yesterday. :)

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🤯

Pls tag me when it's done so I can see the finished product! Or tweet me. I live vicariously through others for badass tattoos.

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Originally posted by GhostlyPixel

This is the perk that keeps on giving haha

:'(

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Originally posted by wailz

Sounds a lot like "we will add it to the backlog"

Which is the response the halo community is TIRED OF.

Little bit yes, little bit no. I totally understand that it's not the most ideal thing to hear.

If there's a genuine issue, posting here is not going to get the issue to the people that need to know about it. Our Halo Support team is working hard in the background to collect all the information, triage the issues, and make sure they're passing all the reported issues to the proper teams.

But an "issues tracker" is just our dev teams taking a look at all the things that need to be worked on/improved/corrected/updated and then triaging them into and order of priority. They can't do that with an issue like this if it's not reported and we aren't getting reports of it.

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If you haven't yet, please report this so that it can be bucketed/added to the issues tracker.

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tbh I'm disappointed.

I was hoping to see your dead Spartan go flying or something.

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Originally posted by MilkMan0096

I have always had a hunch that a regular human would get pretty messed up by using a Gravity Hammer because of the gravity explosion happening right in front of your face lol

ps what are we going to see at the Xbox showcase for Infinite this weekend? :)

(I know you can't say anything)

(but it would be cool if you did haha)

To quote my good friend John...

"No."

😛

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Originally posted by Crespo2006

cheeky question but is there any reason why there's no daily in the shop anymore?

I actually am not sure!

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Originally posted by dizzy-shrub

I'm not sure what setting I need to change in the privacy section on the desktop? I dont have any kids so I wouldn't think I'd have that setting on, but I cant find any setting that says allow or block in game chat

Go to your Xbox account settings here and then check "Privacy & online safety" in the bar on the left. (Naturally making sure you're signed in with the account you're playing with.)

Then if you scroll down a little bit there's a setting that's called "You can communicate with voice, text, or invites" and you want to make sure that's set to Everyone.

If you're still not hearing people, I'd hit up Halo Support and see if they have any other suggestions because I'm all out. Good luck!

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This might be a dumb question so apologies in advance but you don't have a child account right?

And have you checked your Xbox account privacy settings to make sure those allow for chatter with others?

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Originally posted by 2pum9chump

Just to clarify if anyone asks:

I did absolutely nothing to warrant them both to ram into me, in the first team kill it was in the first 10 seconds of the game.

If I'm standing still on the clips, its because I'm replying to teammates saying I'm "throwing" when in fact it's because I'm being team killed.

Hey, if you have not yet, please report them to the Safety team so they can take a look!

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Originally posted by ll_Redbone_ll

If I sub for gamepass now, can I still get the code to redeem?

In all honesty, I am not sure.

If I had to guess, I would say yes, but that's just an educated guess.