Original Post — Direct link

Transparency is important to us, so it’s especially exciting that this tool will help to break down barriers between players’ experiences and the development team. This means making it easier to share bugs with the team and allowing them to highlight what they’re actively working on resolving.

This tool includes the Dev Picks tab, which are issues selected by the dev team to highlight issues we would like more information about or to highlight our top priorities. Display All Issues will show a list of reported issues. We recommend looking here first to see if an issue you want to report has been previously reported.

To submit a report, simply click the Report An Issue tab after logging in with your Ubisoft account. https://www.ubisoft.com/en-us/game/hyper-scape/communitybugreporter/

Bug Reporting Best Practices:

  • STEP 1: Always search for your issue to see if it has already been reported.

  • STEP 2: Create a clear title for your bug that is short and easy to understand.

  • STEP 3: Choose the appropriate category that the issue falls under, the frequency of how often the issue appears, and which platform(s) you have encountered it on.

  • STEP 4: For Steps to Reproduce, be sure to be as accurate and detailed as possible. These steps are immensely helpful in investigating the issue.

  • STEP 5: Please provide any workaround(s) that you have been using to help temporarily fix the issue. Additionally, please provide any evidence of the bug that you can capture.

External link →
about 4 years ago - /u/UbiArcane - Direct link

Just to state it - this tool is IMMENSLY helpful for getting bug reports to the development team. It is a direct way for us to monitor incoming bug reports and get them in the right hands.