Hi SnakeEyes813,
Thank you for reporting this to us, we're sorry to hear that occurred for you.
The first thing we'd advise, although simple, is making sure you've got the latest updates for Windows. You can check for this in Windows Update.
We would also advise running the System File checker, to make sure that there are no damaged files. You can do this by opening the CMD Prompt and entering sfc /scannow