Original Post — Direct link

i can open the game,but when i start a game my screen freezes for like 5 sec,and then i get the uplay error messege (the regular one)

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over 4 years ago - /u/Ubi-AJ - Direct link

Hey guys!

Any footage/screenshots you could provide would be a big help to pinpoint the issue.

If any of you would like to provide your uplay email and uplay username by DM I can pass them onto support and perhaps help you out

over 4 years ago - /u/Ubi-AJ - Direct link

Hey again guys.

Some of you have provided extra info below and that's great. I've been asked if you could provide the following information to help with troubleshooting:

  • When precisely did the crashes occur? At the start of the match when the countdown is finished and when the pods are being launched? Mid countdown? When entering the lobby with other players?
  • Is it a crash to desktop? Is Uplay crashing too?
  • Is it possible to get a screenshot of the "generic crash message"? (please send me an imgur link or something I can easily share)
  • PC specs

  • Thanks a million
    AJ