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I heard crossplay is out now is that true?

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over 3 years ago - /u/UbiMorning - Direct link

Not yet! It is still being worked on currently. No ETA to share yet but we should have an update on its progress soon.

over 3 years ago - /u/UbiMorning - Direct link

Originally posted by TehSpecialSugar

any time frame u can give idea on? also any scope on the connection/latency issues players are facing.... i've never got a response to that

Cross-play is coming at some point before Christmas at least. That's all I really have at the moment.
As for latency issues, the support team would like to gather more info from players having this issue. Send a ticket if you have not already with the name of your ISP, your platform, and region.

over 3 years ago - /u/UbiMorning - Direct link

Originally posted by TehSpecialSugar

I have contacted the support team and never got an assuring response unfortunately. Most of my cases get closed ironically without closure. For my case, i play from Middle-East and get lowest latency on south eastt asian servers and western european. I have to play in europe to find lobby... but the issue is present in asian lobbies too. I was hoping crossplay would fill lobbies and help promote more/better severs but idk.

Cases will auto-close after 72 hours if there is no response. You can view your case here to see the latest response and to reopen the ticket for assistance.
I don't have any details on the possibility of adding a Middle East server but thank you for sharing your experience. The most I can suggest at the moment is to do the connection troubleshooting steps to help mitigate as much lag as possible when connecting to your closest server.