Original Post — Direct link
Hi guys,
for the past days of the open beta (probably from July 29th to August 2nd) I was unable to access the ingame shop. The error message Saffron-1 appeared. So I wasn't able to purchase any skins. Was it an issue on my side that will re-appear when the game releases?
over 4 years ago - Ubi-TheBerry - Direct link
Hey there,

Sorry to hear you've had issues. This isn't something that was widely reported so you may have had an unfortunate run in with this error.

Hopefully you won't come across it again when Season 1 begins, however, if you do, please try some connectivity troubleshooting by following our guide here.

If you're still having trouble, please contact us through our Support Site or Facebook and Twitter so we can take a closer look!
over 4 years ago - Ubi-Baron - Direct link
Hi Dante_Crazzy,

The game has not gone live yet, which is why you are seeing this error.

You can see the launch times for the game here.