[2020] I can't start Hyperscape

Thank you for reporting this to us, jpcrusherhd.

What GPU are you using? The first thing we would advise is ensuring that you have the latest drivers for your GPU.

You can find steps for updating these here:
http://support.ubi.com/faqs/000036734 - AMD
http://support.ubi.com/faqs/000025720 - NVIDIA

Hi guys,

I've merged some messages here to have the discussion in one place.

As mentioned, please make sure you have the latest drivers installed, and make sure you have tried reinstalling the game is you still see the same error.

We would also advise, checking the minimum requirements for the game here.

If you are on a laptop please also ensure that it's using the correct GPU.

Thanks for the update, exrecefe, we're glad to hear that you were able to get that resolved.

For anyone still seeing this, to help us look into it for you, please speak with a Support agent through one of the steps below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• Ubisoft Support Site

In this please include a DxDiag & MSINFO, as this will help us when we look into this. You can get these system files through the steps in our Support Article here.

Have you tried reinstalling the game client?

As mentioned to help us have a look into that we'd ask you to speak with the Support team.

Hi Flare_Skies,

What specific GPU are you using?