Hi there,
We included a fix for this in a hotfix, but I see that hasn’t helps in your cases. Could you please either level up or complete an Arena wave on a character that’s having this issue, and then post your log file? Thanks!
Hi Dagde, I’m having a tough time tracking down the problem. I’ve got a few questions that might seem odd but they might help.
ok, well that’s unfortunate. I was hoping for some other answers to point at specific problems.
This shouldn’t matter but have you made a new character this patch? Also, could you send me one of your character save files that has done some waves? I might be able to find something in there.
I’ll see what I can do with that. Will take me a while but Pangolin hit 157 and Rahan hit 79
Well, I managed to show up on the ladder with your character so at least it’s kinda there. Doesn’t look to be anything wrong with the save file. Do you have any antivirus or firewall software that might be blocking some of the traffic?
It’s very unlikely that going to steam would cause the problem. I will note that it won’t even try and push up to the ladder unless you get higher than 79 in waves with Rahan or get a levelup.
No, it only records you most successful run per character per cycle.
Next step is going to be checking our logs to see if the request is being received at all I think.
Thanks to Tunk, it looks like we have a temp workaround possibly. You might have to just make sure to open the ladder before attempting waves.
This has also given me the insight I needed so that I should be able to fix it.
Was the 201 druid done in the first week or so of patch 0.7.7? If so, this problem has been fixed but characters that were affected by it don’t automatically fix themselves.
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