about 4 years ago - Hackaloken - Direct link

I’m sorry to hear you’re having this issue, and apologies for the slow response.

Could you describe how the game froze/crashed? If the game closed itself there should have been a crash report, but if the window froze and the “Not Responding” dialogue came up there might not be any crash reports.

Regardless of the crash reports in the temp folder, it’s very helpful to provide your log files and system information alongside as much detail about what happened in game. All of those can greatly help us narrow down the problem.

Thanks!