[2020] Characters disappearing

Hey, sorry you didn’t get a reply last time. When we get within a couple weeks of a patch, we get spread a little thin. We don’t have a good solution for you to recover the characters quickly. Likely what is happening is the game can’t properly read the save file and is hiding them so you don’t try to load a character that will fail to load. It’s possible that it is related to the loot filter setup if that is vanishing at the same time. There are several changes to character saving/loading and the loot filter back end that will come with 0.8.0. I’m not sure if they will fix this or not but that’s about the best option I have for you at the moment.

I don’t know the cause so I don’t have a way to prevent. You can manually backup your characters periodically to make sure it’s recent.

You saves are located here:
C:\Users\[username]\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves