almost 5 years ago - Mike_Weicker - Direct link

Yarrrrrr. That sucks, let’s see what we can do to figure out what’s going on. I know this is going to sound like a weird one but could you try allocating a bigger page file size temporarily to see if that changes anything. Would it be possible to see if the timing of the crash if affected by the graphics quality setting?

almost 5 years ago - Mike_Weicker - Direct link

Awesome, I didn’t think that pagefile would affect it but it is good info to have.

What are your main system specs? (CPU/RAM/GPU, also SSD or HDD)

almost 5 years ago - Mike_Weicker - Direct link

Thanks, just wanted to make sure your specs were good enough, you’re well above what would cause an issue there.

almost 5 years ago - Mike_Weicker - Direct link

Thanks, that’s great info.

almost 5 years ago - Sarno - Direct link

Hey all!

Apologies for the lack of communication so far.

We are aware of a specific issue affecting Windows users with certain graphics cards that results in severe instability. We have been discussing the situation with AMD, and both we and they continue to actively investigate the problem.

Please note that if you are experiencing crashes with an Nvidia or Intel GPU - or you do have an AMD graphics card but you are not using Windows - your issue is unrelated and we suggest creating a new thread and including both your system information and log file.

In the meantime, we know that some members of the community have found workarounds that mitigate the issue. We wanted to clarify that, while we are unable to offer support for such modifications, the workarounds described in this thread are indeed permitted.

almost 5 years ago - Hackaloken - Direct link

Hi everyone!

We’ve just released 0.7.8f which includes a fix for crashes on AMD graphics cards, and may help in other situations.

If you’re still having crashes after the update, please provide the information listed in this support article in a new thread. Details about your build and what you were doing at the time of the crash is also helpful, particularly if it happens multiple times. Thanks!