about 1 year ago - KissingAiur - Direct link

Hi Ekler,

I am part of the quality assurance department at Eleventh Hour Games. I am sorry for your negative experience, and I completely understand your frustration. I play in multiplayer with a co-worker almost every day and I too run into bugs. I am not kidding when I say even when I play casually off the clock I am still navigating the game with the intent to find ways that we can improve user experience.

I want you to know that I take my job very seriously, along with every other Last Epoch QA. We love the game as much as everyone else here and want to provide the best experience for players (including ourselves when we play casually).

That all being said, the problems are you are encountering cannot be understated for their complexity and manpower terms of addressing. Rubberbanding is one of those examples. Rubberbanding is a server/client issue that we are actively investigating and attempting to resolve, and we appreciate your continued patience as we work through these types of problems internally. I know it’s hard as an outsider to see but I firmly want to assure you that we are actively working very hard daily to improve your multiplayer experience and will continue to do so going forward.

Thank you.