We are bringing up the servers now!
We are bringing up the servers now!
Hello Everyone,
There will be an unscheduled maintenance to perform a setting adjustment in the backend to help optimize server performance. All Live servers will be unavailable at 4:00 p.m. PDT (12:00 a.m GMT+1). Game servers will be unavailable for 40 minutes.
We are aware of the issue with the latency delays, skill delays, and rubberbanding after the server upgrades today. Our team has verified the Hourly Latency Action Delays were resolved. We are investigating the remaining latency issues now.
9 minutes ago, Namilis said:can u do something now?????
Are you on melee class? What server and is it ongoing delays or constant like the melee latency issue?
40 minutes ago, gags said:Did u just make alice event items untradeable?
We are checking with the Dev team why the item properties changed without notice now.
Servers are now up!
Servers are now up! Please let us know if you experience any delays.
8 minutes ago, Nevermind said:But those which are already bought will still be available until their expiration date, right?
Yes, that is correct.
Game servers will be down for maintenance beginning Wednesday, April 14, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+1 and will be unavailable for approximately 2 hours and 45 minutes.
With this maintenance:
Hello Everyone,
With our AWS migration and server upgrade last week, we have several key latency issues that we have been actively working on resolving.
These latency issues are:
Melee Attack Delays
This issue has seen some improvement, but many are still experiencing this latency especially when the servers are near or at capacity.
Hourly Latency Action Delays
We have traced the action delays experienced every hour to an hourly server back. This backend process is vital to the health of our servers and happens on the hour, every hour. When the process initiates, many game systems including mail, warehouse, item usage, and more are affected for a few moments. We are working on reducing the impact from this process by reducing the resources i...
Read more2 hours ago, SoMeTiMe said:Guess it's probably a typo?
It is a typo. The correct price is in game and there is no change to the price with the promotion starting tomorrow.
Game servers will be down for maintenance beginning Wednesday, April 14, 2021 at 4 a.m. PDT / 6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+1 and will be unavailable for approximately 2 hours and 45 minutes.
With this maintenance:
Hello All,
The server CPU and memory were upgraded (2x) after the crash today. We were able to quickly upgrade during the 25+ minutes of server downtime.
We have additional server upgrades planned for 4/14 that cannot be scaled up as fast and require standard game maintenance.
Thank you all for your reports!
We upgraded the server hardware (CPU and Memory) today after both servers crashed, so please continue to post if you experience any additional delays or latency.
We are bringing both servers back up now and will be making some additional optimizations.
Hello all,
If you have been experiencing game latency since our AWS migration, please reply answering the following questions:
Thank you!
It crashed and wasn't a planned maintenance. Bringing it up now!
Hello Adventurers,
Game servers will be down for additional AWS optimization on Thursday, April 8, 2021 at 9 a.m. PDT / 6 p.m. GMT+1 and will be unavailable for approximately 3 hours.
With this maintenance:
Other Notes
Thank you!