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We’re looking into it now, unfortunately its a different issue. Its difficulte to replicate to find the solution but we are working on it.
We’re looking into it now, unfortunately its a different issue. Its difficulte to replicate to find the solution but we are working on it.
Still trying to replicate it and figure out the cause.
We’re looking into it now, unfortunately its a different issue.
I’ll let the team know!
Awesome!! Thank you so much! This is super helpful, having the team look into it now.
Could you guys share screenshots too? Since it seems to be happening randomly.
Do you have funds in your steam account? Or no? Just trying to pinpoint more information for the team.
Can you check your payment options in Steam? At what point in the transaction is this happening?
There is no current issue with NAE shop. What error message are you getting?
Maintenance is complete!
Can you restart your game and try again? The team is not seeing any issues currently.
30min
This is currently a UI bug that will be corrected during next week’s update.
It is not inteded and currently does not take any crystals from your account to do the change.
EUW is coming down now for the fix.
Which region are you on?
I’ll ask the team to look into it, thank you for the heads up!
This should now be fixed? Please let me know.
We are aware of this issue and it will be addressed this upcoming week.