She is currently on vacation taking a well deserved break. She’ll be back next week.
She is currently on vacation taking a well deserved break. She’ll be back next week.
I’ll ask the team once things calm down a bit from the update.
EUW will be coming down at 10am PST for 30 minutes to address the blue crystal and shop issues.
EUW will be coming down at 10am PST for 30 minutes to address the blue crystal and shop issues.
The Europe West region servers will be coming down at 6 PM CET / 10 AM PST for 30 minutes to address the blue crystal and shop issues.
This is not intended and blue crystals will be refunded.
Thank you! The team is currently working on a fix
This is not intended and blue crystals will be refunded.
Currently aware of the blue crystal issue and the team is looking into it.
Could you please elaborate on which items and packs are missing? I’ll ask the team to look into that too! Thank you so much!
Can you confirm you’re EUW? If so, the team is currently aware and looking into it. Thank you for letting us know!
Okay, thank you!
Thank you for letting us know, the team is aware and looking into this.
Can you confirm you’re on EUW?
Maintenance has been completed and the servers are back online. Thank you for your patience.
Due to the updates needed for the release of our March update we need to extend the maintenance for all regions. We expect the servers to be back before 8 AM PT / 4 PM CET but we’ll keep you updated. Thank you for your patience.
Today’s maintenance will be extended for an additional hour as we work to get the game back up and running. The new estimated end time is 7 AM PT / 3 PM CET. We apologize for the continued delays.
We need to extend the scheduled maintenance for all regions. We expect the servers to be back around 6 AM PT / 2 PM CET but we will let you know as soon as we have more information to share. Thank you for your patience.
Good news, we’re on track to deliver the content based on our original schedule. Sorry for the last minute scramble. Our teams were working hard to get the issues solved so we could ship as planned.
Updated 3/14/23 - 10:30pm PT: We’re happy to say that the issue gating the release of The Art of War update has been resolved. Ultimately, our in-game moderation system required additional configuration resulting in the anticipated delay conveyed in earlier messaging. The revisions have passed our QA review and we’re on track to deliver the content based on our original schedule. Thanks for playing Lost Ark and enjoy the new Artist class!
Unfortunately during testing we found an issue with the March update that was not able to be resolved. Because of this we will not be able to release the March update, The Art of War, at this time. We will still need to have our weekly downtime tonight at 12am PT and the expected downtime will be 4 hours. Please stay tuned for more updates when we have them. We thank you for your patience and understanding.
Heroes of Arkesia,
We’re happy to say that the issue gating the release of The Art of War update has been resolved. Ultimately, our in-game moderation system required additional configuration resulting in the anticipated delay conveyed in e...
Read more