[2022] Character Transfers Still Bugged One Month Later

Hello @Lazyeyet,

I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

In this case I review your ticket and requested an update since it has been a few days without news, I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to follow up and please edit your post to delete the case number since this can be used by anyone.

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!

Hi @postedheavily,

I would love to be able to complete the support you need over the forum however we don’t have the possibility to take all the actions that you require, reason why we redirect to live chat when is needed.

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!

Unfortunately Community Managers don’t have the ability to assist with player/account-specific issues. I can only advise that anyone experience this issue reach out to our Support Team who will assist further.