[2021] Seems to have been banned wrongly (probably perm?)

There is no autoban from player reports. Whether someone is reported one time or a million times, their case was reviewed by a moderator/investigator who made the call that the behavior was against the TOS/Code of a conduct.

No one in the forums can review an appeal or undo a ban or suspension. If a player believes they were wrongfully suspended or banned, they need to go through the official appeals process.

Our Game Moderation team handles all in-game moderation actions. If you feel that you’ve been wrongly banned, please reach out to their team here: Appeal a Ban - Support | Amazon Games

They are the only team to assist with in-game moderation actions.