over 2 years ago - Luxendra - Direct link

Greetings Adventurers,

We are currently deploying the make-good for players who had lost pieces of their harvester gear. This is a sizeable process which will take multiple days to complete.

As a reminder, anyone who has lost an acquired piece of Harvester Armor, between our Nov 1.1 Update and our Patch on Nov 24th, will receive an extra Rewards Chest in your inventory containing the following 5 items:

  • Harvester Hat
  • Harvester Shirt
  • Harvester Gloves
  • Harvester Pants
  • Harvester Shoes

These items will be provided at the highest tier you have personally acquired in the past for any piece of the Harvester set. Since they are at the maximum Gear Score for that tier, they will be gated by the appropriate player level to equip them. These items are marked as Bind on Equip like any Harvester armor piece you would encounter normally.

If you have not received this chest after December 6th, please submit a ticket to our Support team via this link: http://support.amazongames.com/

Our team sincerely apologizes for the miscommunication in regards to the delivery time for this make-good and will continue working to improve this process.

Thank you for your patience and understanding.

over 2 years ago - TigerCr4ne - Direct link

Thank you for the feedback on the harvesting gear make good that was delivered to you. Apologies for the confusion related to the grant you received. To help clear things up, I’d like to provide more context around what specifically was delivered and the criteria that was used to deliver tiers to players.

In our Nov 1.1 update, we accidentally removed the Harvester themed gear from the game, which has a guaranteed chance to deliver Harvesting Luck % perk bonus, and an INT attribute bonus based on the rolled gear score. That set was returned to the game on our Nov 24 patch. However, “Harvesting Luck” is a random perk that can also show up on other pieces of armor. Although the Harvesting themed gear was removed, other in-game armor at Tier 3 and above, could previously roll and was still able to roll that perk. That armor was not removed from the game and did not count towards criteria for this make-good. We were unable to replicate exactly what Harvester themed items were lost for each player, and therefore, rewarded players with the maximum gear score and stats possible for that gear due to the inconvenience. Since the gear score is set at the maximum, the harvesting luck % and INT stats were set to the highest possible for that set at each tier.

For the make good, we provided everyone who had ever earned a single piece the Harvester themed gear (either through loot drops, trading, or purchasing from the trading post), a full set of Harvesting themed gear at the highest tier ever earned for a single piece of that set. All gear delivered was at maximum gear score, maximum Harvesting Luck %, and maximum INT stats per tier deserved. For example, if you earned a Tier 4 Harvester Hat, you got a full set of T4 Harvester set with the highest possible gear score, INT stats, and Harvesting Luck % possible for that tier.

For additional context:

  • If a player only ever earned a T5 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T5 gear at Gear Score 600, +25 INT, with 5% Harvesting luck (which are the maximum for that tier).

  • If a player only ever earned a T4 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T4 gear at Gear Score 500, +20 INT, with 4.4% Harvesting luck (which are the maximum for that tier).

  • If a player only ever earned a T3 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T3 gear at Gear Score 400, +15 INT, with 3.8% Harvesting luck (which are the maximum for that tier).