Something very weird just happened. I got disconnected from the internet whilst in a safe area, no NPCs. Suddenly I reconnect in the Grand Exchange with my combat gear missing, which I wasn't even wearing at the time, and my money gone from my bank. I have an authenticator on the account. What happened, was I scammed somehow? :(
I thought having an authenticator on the account would prevent this :( I lost about 25m worth of stuff.
External link →Hey, it appears that your account has been hacked, please make sure you secure your account and change your passwords on both your RuneScape account and your connected email.
:( Oh no. How is it possible to get hacked with an authenticator enabled via my mobile? I thought I had my account secured properly
Have you recently put your RuneScape details into a website which wasn't an official RuneScape website? That seems to be the cause because you also disconnected meaning that the person who stole your account either has access to your computer or IP address as well as all of your account info to be able to log into your account through an authentication without disabling it.
If you're not sure if someone has access to your computer I'd suggest running a full anti-virus scan just to be safe.
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