devtrackers.gg
Ironically the Support team did just send a large scale survey to lots of players asking them for the types of things they prioritise, inviting them to be as honest as possible about past experiences, and things like ease of contacting them.
Ironically the Support team did just send a large scale survey to lots of players asking them for the types of things they prioritise, inviting them to be as honest as possible about past experiences, and things like ease of contacting them.
Customer support chat with wait time/period to speak to a actual jagex employee. Like my case. My account was banned for botting and has 2 major offenses on it. The funny part is that I recovered my account after it being hacked. A few days after recovering it got permanently banned. I haven’t had access to this account since 2017, Hense why the botting should be removed from my account. It just doesn’t make any sense. But here we are in 2019.
We absolutely would quash a ban incurred by a hijacker, have you tried appealing it here? https://support.runescape.com/hc/en-gb/articles/115002238729-Account-Bans
Oh I remember that, myself and 98% of people thought that was a phishing scam attempt.
What about it seemed like a phishing attempt? Genuine question. I'll pass on any feedback.