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NP :)
Not sure if you have the time to check for a friend of mine (IGN Jenabelle) who seemed to have been auto-flagged and banned for macroing. I'm fairly certain it was a false positive as he isn't the type of person to do such things. I've attempted to help him appeal through JagexSupport, create reddit posts, but the whole process has deterred him from coming back. It may be a long shot, but maybe I can get him back into the game this way. Thank you for your time.
That account isn't banned
My friend is in a similar situation, he was banned for macro'ing and says he honestly didn't bot and I believe him. He's also tweeted at a few mods, made an appeal through JagexSupport, and made a reddit post to no luck. I hate to bother you again, but he's desperate. Is it possible to take a look into the account "Rag Mason"?
We sent your friend a message on 7 March, ask him to check junk/spam folders
My account “The Level 15” was banned about two years ago.
I won’t deny that it was deserved, and I’ve learned from the experience.
I regret it deeply, and have nearly managed to regain the lost stats, minus about seven skillcapes. But, is there any way to make the username available again?
When an account is banned the name remains on the account so essentially gets banned with it (the name isn't actually banned but is inaccessible) - I actually think names should be freed up in this situation (with a few exceptions I won't bore you with). The problem is the ban could be appealed at any time (even years later), and if the account was hijacked and unbanned, it would be a bit unfair to also have lost the name. Leave it with me to think over.
Hi /u/Mod_Stevew,
I was referred to you by Mod Ash on twitter. I've sent you a DM, regarding my account. I'm offering money to charity even if you just reply to the message, so atleast I know it's not a shot in the dark. I would have made it public but the OSRS subreddit keeps auto removing my post. I hope you can take a look at it.
I don't have your message but if it is about a ban just pop a ban appeal in if it is an appealable offence such as macro.