Hey there, we have a fix in testing for the LFG bug. We're targeting a 1.38 bug fix patch or the 1.39 release.
Hey there, we have a fix in testing for the LFG bug. We're targeting a 1.38 bug fix patch or the 1.39 release.
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.
edit: Details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay). Thanks again for being so patient.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for console players we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up. For PC players we're targeting today for a release. In general we prefer to release updates at the same time on all platforms but due to the impact of this bug we're going out immediately as platforms are ready to be updated.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.
edit: Details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay). Thanks again for being so patient.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
Hey console folks, details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay).
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for console players we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up. For PC players we're targeting today for a release. In general we prefer to release updates at the same time on all platforms but due to the impact of this bug we're going out immediately as platforms are ready to be updated.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
As an update for console players we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up. For PC players we're targeting today for a release. In general we prefer to release updates at the same time on all platforms but due to the impact of this bug we're going out immediately as platforms are ready to be updated.
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.
edit: Details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay). Thanks again for being so patient.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for console players we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up. For PC players we're targeting today for a release. In general we prefer to release updates at the same time on all platforms but due to the impact of this bug we're going out immediately as platforms are ready to be updated.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
Hey everyone, we're aware of the reports for this and we're actively working on it now. Sorry for the disruption, we'll work to get a fix out with urgency, though I don't have a specific ETA yet.
edit: As an update for everyone we have an update that's going into certification for this issue and we will release the patch as soon as that is complete. Depending on our turn around we're hoping to have the update out on Monday at the latest, but we're trying very hard to get it out tomorrow if possible. Thanks again for your patience while we fixed this up.
edit: Details aren't final but we're targeting the update for today on both console platforms. We'll post once it's out (or if there is a delay). Thanks again for being so patient.
edit: The bug fix patch is live for all platforms now. PC players should be on 1.38.0.2.60417, PS4 and XB1 users will be on 1.38.0.2.60360. Have a great weekend!
Wow awesome! You’re the best dude
Zach... Zach's the best....
This is actually a bug that we have to fix. But Zach (who is awesome and also fixing the bug) will look into adding the holiday maps to the map pool so you can select them year round in a more intuitive way.
Hey Bill, this is a long shot in the dark, but I assume this is NOT related to symptoms I have seen on the official forums and here on Reddit such as...
- Insanely fast queue times for Competitive (like within 5 seconds) (This may be intended, but it is different than past seasons.)
- Competitive Matches not filling up with enough players and going into "Waiting for Players" mode
- Players attempting to cancel a Competitive queue getting penalized with leaver penalties.
I will note, I am seeing this mostly in Americas region reports obviously. I have been trying to investigate this for a couple of days now seeing if something changed since season 17 started. So if there is any information you have, it would be awesome.
The issue here was just failing hardware. This wouldn’t be related to anything like you described. I’ll pass your notes on to our server team to look into if they’re not already. Thx
Hey everyone, sorry for the hassle. There was a server in a bad state, it's cleaned up now. Cheers
Hey there, our compatibility team investigated this report and was unable to reproduce the issue with the same model headset you specified. Our best guess for follow up was to check your drivers and make sure they're the newest provided by the vendor.
Cheers
Baptiste's Amp Matrix bug where healing doesn't get boosted still there, no?
We have a fix for this bug in testing and hope to roll it out in a 1.37 bug fix patch (PTR is 1.38).
Hey there, the bug fix patch for XB1 is going live now. We're going to wait a little bit for folks to get patched and then we'll enable Wrecking Ball again. Also we've fixed up the Moira ult audio in this build as well.
Cheers
We fully support the #savewreckingball movement. The XB1 patch is going live now, we're going to give it some time for everyone to get patched and then we'll be turning him back on.
Cheers!
Is there any word on if the Moria ultimate audio bug will be fix in this patch as well?
Yes that’s fixed in the patch on Monday as well. Cheers
Hey there, we have a fix headed into certification for this bug and we're targeting Monday for a bug fix release. Sorry for this one.
Hey everyone thanks for all the information in this post. We’re looking into this. Any specific details you can remember for when you hit this please continue to post them if you’re able to. It helps us a lot as we investigate.
Apologies for the disruption while we sort this out.
edit: We're disabling Wrecking Ball temporarily while we continue to investigate the issue. Thanks again for all the info in this thread.
edit2: We've found the issue and have a fix going into certification. We're targeting Monday for the patch. We're very sorry this one took so long, it was really rowdy.
Posting my edit as a reply as well for visibility.
We've found the issue and have a fix going into certification. We're targeting Monday for the patch. We're very sorry this one took so long, it was really rowdy.
Hey there, apologies for the delay getting Wrecking Ball back in the lineup. We care a great deal about all of our players, including folks on console. This has been our top priority since the bug was discovered, the experts for the systems involved in the issue dedicated 100% of their time working on a fix.
Fortunately we have a fix in testing now, we're working on getting it through certification. Right now we're expecting to release a bug fix patch on Monday.
Thanks again for being so patient, we're sorry this one was gnarly.