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over 5 years
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Sasha_JP
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我们收到了你们的报告说《Pagan Online》好像总是处于维护状态。无论是4月18日的抢先体验以来，还是6月18日在亚洲区上线以来，我们的服务器都只会在每次补丁更新时离线一小时。根据你们的报告，还有我们的调查，我们相信问题的出现和游戏服务器的IP地址不知为何被屏蔽有关。在此我们恳请你们将下列信息分享给我们，希望借助这些信息我们可以采取一些措施并恢复你们的访问登录。
- 分享您的网络服务提供商（以便我们进行联系）
- 分享您的IP地址
- 告知我们使用VPN是否能解决问题
我们的团队中没有会中文的，因此我们雇了一位翻译来帮助此次交流。团队虽小，但我们也充满着热情，真诚希望你们能喜爱《Pagan Online》。谢谢你们对于此事的帮助！
We have seen your reports that Pagan Online appears to you as being constantly in maintenance. We have been in Early Access since April 18 and available in Asia since June 18, and our servers are only offline for one hour with every patch. Based on your reports and after some investigations, we believe that the issue is related to our servers' IP address being somehow blocked from reaching you. We kindly ask you to please share the following information with us so we can take action and hopefully restore your access.
- Share who your internet server provider is (so we can contact them)
- Share your IP address with us
- Let us know us using a VPN solves your issue
We do not have a Chinese language speaker on our team so we hired a translator to help with this communication. We are a small but passionate team and really want you to be able to enjoy Pagan Online. Thank you so much for your help in this endeavor!
- 分享您的网络服务提供商（以便我们进行联系）
- 分享您的IP地址
- 告知我们使用VPN是否能解决问题
我们的团队中没有会中文的，因此我们雇了一位翻译来帮助此次交流。团队虽小，但我们也充满着热情，真诚希望你们能喜爱《Pagan Online》。谢谢你们对于此事的帮助！
We have seen your reports that Pagan Online appears to you as being constantly in maintenance. We have been in Early Access since April 18 and available in Asia since June 18, and our servers are only offline for one hour with every patch. Based on your reports and after some investigations, we believe that the issue is related to our servers' IP address being somehow blocked from reaching you. We kindly ask you to please share the following information with us so we can take action and hopefully restore your access.
- Share who your internet server provider is (so we can contact them)
- Share your IP address with us
- Let us know us using a VPN solves your issue
We do not have a Chinese language speaker on our team so we hired a translator to help with this communication. We are a small but passionate team and really want you to be able to enjoy Pagan Online. Thank you so much for your help in this endeavor!