Path of Exile

Path of Exile Dev Tracker




30 Nov

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" BigTunaBaby#1575 wrote: I bought poe2 on a a different steam account and need to link that account instead.



Hiya, unfortunately as @seaman#4993 mentions you will need to send an email to Support. We appreciate your patience as we continue to work through our email backlog, and will get back to you as soon as possible.

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Hiya, unfortunately as @LegitWicked#5086 mentions you will need to send an email to Support. We appreciate your patience as we continue to work through our email backlog, and will get back to you as soon as possible.

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Hi Exiles, I am very sorry for the delays. We are working through our email backlog as quickly as possible however your continued patience is appreciated.

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" Cafeezle#6736 wrote: It seems I accidentally denied his initial join request because I didnt know what I was clicking on. Did this make it so now he cant join at all? Im trying to manually invite him somehow but I do not see this option anywhere.



Hiya, could you please try inviting them directly via their account name? This should work. :)

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We apologise, as there's a known issue with delivering Steam client keys right now. Please check back in a few days.

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" TobiAlex#3473 wrote: is it possible to disconnect a PoE account from a Steam account and connect it to another Steam account? Thanks for your help.

Best regards
TobiAlex



Hiya, unfortunately as @seaman#4993 mentions you will need to send an email to Support. We appreciate your patience as we continue to work through our email backlog, and will get back to you as soon as possible.

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Sorry for the delay exiles, but I'm glad to hear you have been able to locate your account and @LegitWicked#5086 thank you for your kind assistance. :)

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" Habilu#7722 wrote: Hello GGG

I have been playing on my steam account for Poe for the longest time, and only today do i realize i do not have an email associated with my account.

I do have an Email, the problem is that the email i associated with another poe account.
I wanna know can i merge both accounts without loosing any purchases?



Hiya, to add to this you can find details about account merging ... Read more
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" vexiata#3632 wrote: yoo that's really smart, I'll do that. Thank you so much!



Hiya, this entirely. :)

It is possible to opt into only receiving the Path of Exile 2 Art Book if you choose the method suggested by @Jaikai#2905, alternatively you can purchase the Liberator of Wraeclast Supporter Pack while choosing to opt out of receiving all physical items and then contact [email protected] so we can assist you with manually opting into one ... Read more
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" Wheatchatcoll_#3140 wrote: I bought a $100 sponsorship package and got a key,Then my cumulative spending reached the $480 threshold,So will I get a key again?



Hiya, I have sent you a private message about this now.

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" UlyssesArcher#3770 wrote: Hi,

A friend of mine is trying to create an account on the Path of Exile website but keeps running into an error with the code a9931fb0304763118874ee5cff09237a.

They’ve tried several troubleshooting steps, including:

Clearing their browser cache and cookies.
Switching to a different browser.
Attempting the process on both desktop and mobile.

Unfortunately, nothing has worked so far. Does anyone know what this error code means or how they can resolve the issue?

Thanks for any help you can provide!


... Read more
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" SteelzCloud#9136 wrote: I am get my Twitch drop from last week. I claimed the drop on Twitch (with linked acc and everything) but when I click mtx stash or (N) button nothing pops up. Messages tab on the website shows nothing as well (even when I switch between email & steam acc)

Going into the https://www.pathofexile.com/my-account/twitch link, it says the following:

Hands of Xesht Back Attachment Nov 24, 2024, 10:50:22 PM ✔
Corsair Back Attachment Nov 24, 2024, 5:12:02 PM ✔
Suffering Back Attachment N...
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Hi Exiles, I'm afraid if Steam is not enabling this purchase for your region you will need to try an alternative payment method. We currently offer Xsolla as our payment processor or Nexon/Karma Koin.

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" Cafeezle#6736 wrote: It seems I accidentally denied his initial join request because I didnt know what I was clicking on. Did this make it so now he cant join at all? Im trying to manually invite him somehow but I do not see this option anywhere.



Hiya, could you please try inviting them directly via their account name? This should work. :)

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" Charnia#1041 wrote: Could I please get this account unlinked from Steam?



Hiya, as @seaman#4993 mentioned, if you have not done so please send an email to [email protected] so we can look into this further for you.

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Hi Exiles, as it states here:

" How to redeem a key?
Upon purchasing your first supporter pack that includes an Early Access key, that key will be automatically redeemed on the account the purchase was made. You don’t have to do anything else, just download the game client when it’s available and login on launch day!

If you're unsure about your status, or want to view any of your keys, this information is available under my-account/early-access.

If you have pur...
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" Bloodmila#1530 wrote: Hi, I bought the 'King of the Faridun Supporter Pack' on Steam and didn't realize there were higher tiers available (Steam only shows the 3 packs first packs). I heard you can upgrade the support pack to the next level, there's a way to do this on Steam and give my friend the extra key?

EDIT:
https://www.reddit.com/r/PathOfExile2/comments/1h1qcxi/can_i_...
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" Ccope#7489 wrote: Whenever I try to link my epicgames account to the steam one I just keep getting the same repeated error. What can i do?

286ec0992d89ce28a61f534c645677be



Hiya, this typically occurs when your Epic account is already linked - are you able to double check this using ... Read more
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Hi Exiles,

Your continued patience is very appreciated. We are trying to work through all of your requests as soon as possible.

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" Swaftworth#7484 wrote: title, No email or Message, spent well over $480, purchased at least 1 full core pack. seeing many people get their 2nd, 3rd or etc keys and I still have yet to receive mine. Should I contact support or keep waiting?



Hiya, I would suggest checking your private messages.


" ...
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