[2023] when i invite my friend to lobby give me he cant do this action and the cross play active please help.

@thaersaway Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crossplay Issues in Rainbow Six: Extraction are impacting your experience !

In order to isolate the Issue, I invite you to provide us with the following :

What platform is your friend playing on ?

When your friend is the one inviting you, is the same problem happening ?

Are there any error codes displayed when the Issue happens ?

Feel free to reach out if you'd like to share additional details, or if you have questions !

@KyleSpooner Hi there and welcome to the forums

Sorry to hear that you and your friend are having the same problem!

Is he on PlayStation 4 or 5? Are you able to invite him, since he cannot invite you?

That information would be great to know

Thanks!

@thaersaway Understood, thanks for the details !

In addition to these, I also invite you to let us know the following, which will help isolate the problem :

Is your friend also playing on PC ?

Does the problem persist after you both check the steps of our dedicated connectivity troubleshooting guide ?

@thaersaway Hi there and thanks for the update

Is your friend playing on PlayStation 4 or 5? Did he also go through the dedicated PlayStation connectivity troubleshooting?

Thanks!

Hey @thaersaway, thank you for keeping us up-to-date.

Could you please perform the connectivity troubleshooting for PC?

And can you please send this connectivity troubleshooting for your friend to perform.

Once both troubleshooting are completed, please let us know of any changes.

Thank you for your cooperation.