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Every time I play on san Francisco on solo, the game loses sound and less than one minute later the game completely freezes and can't continue playing unless I reset the game
Every time I play on san Francisco on solo, the game loses sound and less than one minute later the game completely freezes and can't continue playing unless I reset the game
@jameswhitew0lf Hi there, I'm sorry to hear this! Can you please go through our Xbox One basic troubleshooting steps to see if these issue with audio loss and freezing resolve?
@jameswhitew0lf
Hey there
I'm sorry to hear the issue has persisted. Can I ask you to confirm the following please?
1. What difficulty are you playing on?
2. Can the issue occur throughout any game mode or map or does this occur only in specific locations?
3. How often do you experience the issue?
4. Do you have digital or physical copy of the game? Did you get the game on xbox through game pass?
Hey @dirty-gene
I'm sorry to hear you have started encountering this too but thanks for answering those questions. I have added them to our report to the dev team on this, and we hope to have information about a patch for this soon. When we receive patch notes, we'll post them in the News and Announcements section of the forum, but let us know if you still see the issue after it should be resolved.