[2022] Catalyst Error when starting the game

@acekilla61 Hey there, have you tried to do a clean reinstall of your graphics drivers? You can find the instructions on how to do so for whichever graphics card you have:

AMD
NVIDIA

If this doesn't work, please know our teams are looking into this, and we apologize for any inconvenience caused in the meantime.

When there is an update concerning this, it will be posted here on our News & Announcements page, as well as the game's Twitter.

@flagflechter Understood, and I'm sorry to hear you're having these difficulties. Please reach out to our Support Team via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!

Hey @Mak_Mystic ,

Thank you for getting in touch.

As previously advised, have you already tried performing a Clean Reinstallation of your drivers?

If so, could you please open a case on our Support Site and attach your DxDiag and MSinfo system files?

You're also welcome to reach out to us via Facebook and Twitter too.

Thank you!

Hey there @VirtiozGoat06, welcome to the forums!

Sorry to hear you're having some issues getting Extraction to launch properly.

Can you take a screenshot of the exact error message that you're seeing when you launch the game?

If possible, I would also like to know which specific graphics driver you have installed. You can check that through the AMD Catalyst software if you have an AMD card, or the Nvidia GeForce Experience software if you have an Nvidia card.