Original Post — Direct link
OMG...even following patch 1.95 for the PS4....your servers CANNOT handle peak playtime server load! I mean, NOT AT ALL.

Yesterday evening 9/30/2020, my squad hopped on to play a lot earlier than normal; we normally start playing around 9:30 PM ET. However, we had the rare opportunity to instead get on around 6:30 PM ET...and the game played gloriously well. But then, around 9:30 PM ET or shortly thereafter, it went to absolute POO. It was happening to the whole squad. Take a look at the clip below I captured of my teammate, running in place. Do you know what that type of server performance does to GUNFIGHTS?!? We're not talking millisecond peaker's advantage here. We're talking a full 3 seconds or more peaker's advantage, consistently. On top of that "Connection Failure" and "Matchmaking Error" messages were rampant. This crap was consistent for the next 2 hours (and then we got offline). Your servers CANNOT handle the load. You need a new provider. You need to drop Microsoft and rent your boxes from somebody else.


https://www.youtube.com/watch?v=sTic5ttV99w
about 4 years ago - UbiKoality - Direct link
Hey everyone! I'm extremely sorry to hear about the problems you all have been experiencing in Rainbow Six Siege as of late. I fully understand how frustrating this must be to encounter so often, considering it severely impacts your gaming experience. That being said, I would be more than happy to gather some information to get this reported. What general region or area are you all located? Who is your internet service provider?

Also, thank you croken717 for taking the time to write this post and bring this to our attention!
about 4 years ago - Ubi-Milky - Direct link
Thanks everyone for bringing your connection issues to our attention.

Also, thank you croken717 for you informative post.

I have a few questions of my own to ask if anyone experiencing this would like to help me gather information -

- What location do you play in?
- Do you know what server you are currently connected to? https://ubi.li/5aG7a
- What time do you experience poor connection and lag? (Please include time zone)
- Who is your ISP?
- What router model do you use? And are you wifi or ethernet connected?
- What Download speed package do you have?

As well as this, if you haven't already done so, we would always recommend following our connectivity steps by platform to improve your connection to the server you are connected to, please let us know if this improves your connection at the problematic times -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl