Original Post — Direct link

Hello, I can't link my phone number to my account because I don't get the code. I've tried different numbers and they all have the same thing.

13 days ago - Ubi-Milky - Direct link

Hello @rickeyf-moscow sorry to hear you are having trouble setting up a phone number for ranked.

You may be having trouble adding your phone because of the following reasons > 

- The number and regional prefix may be incorrect
- This phone is labelled as suspicious and you may see the message "This phone number does not respect Ubisoft security standards"
- This phone number is already associated with another Ubisoft account
- This phone number was previously removed from another account in the last 30 days

In this case, we would advise you to try adding the phone number again at a later time, or use a different phone number if you can.

If you are still having trouble after following the steps above, please get in touch with us over this link > https://www.ubisoft.com/help/cases

Please make sure to let us know all of the following information > 

- What phone numbers you have tried?
- What mobile devices and models you have tried?
- What mobile service provider do you use?

We can then report this to our relevant team and investigate your account further to try and help resolve this 2SV issue.