Original Post — Direct link

Every time I try to invite a friend through Ubisoft Connect it gives the error "failed to do the action". I've tried looking at crossplay settings and it still doesn't work

please help

about 1 year ago - Ubi-Deta - Direct link

Hey @Aceyyyyyyyyyy! Sorry to hear about this.

Just to narrow down the source of this issue, could you please confirm what platform the friend you're trying to invite plays on?

Thanks!

about 1 year ago - Ubi-Deta - Direct link

Hey @hamez0105! Thanks for elaborating.

Crossplay is currently not intended between PC and Console players, which would then result in the error code you've received. Does this also happen when you invite a PC player, or alternatively, if your friend invites friends from another console?

about 1 year ago - Ubi-Clem - Direct link

Hey @hamez0105, and welcome back!

Cross-play is enable between Xbox and PlayStation players together, but not with PC and consoles.

Sorry for any misunderstanding.