over 4 years
ago -
Ubi-Milky
-
Direct link
Hi CT_Segador, sorry to hear the game is crashing on your Xbox.
Could you try the following for me? -
Try clearing the cache on your Xbox One, you will need to power cycle the system -
1. On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
2. After the console has shut down, unplug the power cord and wait 2 minutes.
3. Plug the console back in and turn it on using the Xbox button.
Power cycling will reset the network card and clear the cache. Let me know afterwards if the game is able to launch?
Could you try the following for me? -
Try clearing the cache on your Xbox One, you will need to power cycle the system -
1. On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
2. After the console has shut down, unplug the power cord and wait 2 minutes.
3. Plug the console back in and turn it on using the Xbox button.
Power cycling will reset the network card and clear the cache. Let me know afterwards if the game is able to launch?