Original Post — Direct link

Trying to launch r6 from Steam doesn't work, it says 'loading' temporarily but after a minute or so it goes back to nothing at all and says 'play' once more. This is a problem because I also cannot launch from Ubisoft launcher, because that doesn't give the Vulkan option, which I need to play the game smoothly with my settings. I've tried reinstalling the game through ubisoft and then through steam and neither made a difference, has anyone else had this issue and does anyone have a fix?
Any help appreciated, many thanks

over 2 years ago - Ubi-Viral - Direct link

@barbatos-asw Hey! Sorry to hear that you have been experiencing this issue.

Please do try the steps by @Lie-nus as they are very helpful.

If it does not work please let us know.

Thank you.

over 2 years ago - Ubi-SpaceCats - Direct link

@barbatos-asw Thank you for the update, and I am sorry to hear this issue persists! At this point, I'd recommend that you reach out to our Support Team via our Support Website or Twitter DMs, with copies of your MSINFO and DXDiag, so that our teams can investigate this further with you.






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