[2020] Hello, I got a 1200 r6 loan yesterday evening, but it didn't come to my credit accou

Hi EllieS_06,

Thank you for contacting us.

We're sorry to hear that you didn't receive your R6 Credits. There can be a delay with In-Game purchases not being received, but these will usually arrive within 24 hours.

If the R6 Credits have not been received after this point, then to help us look into this, please speak with the Support team through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• Ubisoft Support Site

Thank you

Originally Posted by GabriellePeake
I had a similar situation and I thought I had lost them forever. Usually the transfer comes in a day so I waited and everything came

Thanks for sharing this with us GabriellePeake!

It indeed may take up to 24 hours at times, however if it's not received by then (for any reason), we will be happy to get it resolved .

Thank you for sharing your experience on this, GregoryVan2021! I'm glad to hear that you don't experience the delay anymore.