devtrackers.gg
over 1 year
ago -
Ubi Milky
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Hello everyone, thanks for getting in touch with us about the game not launching for you.
This can often happen after a new update, it could be a driver issue, an anti-virus, or a corrupted file issue, amongst other things like Ana suggested with your temporary game launcher cache files.
I have a guide I would like you to run through to try and help resolve these launch crashes - that could potentially cause this > https://www.ubisoft.com/en-gb/help/article/000061047
Should these steps not resolve this issue for you, please let us know as there may be a few other things we can advise or we can create a support ticket for you to investigate this in further detail.
-Ubisoft Support
This can often happen after a new update, it could be a driver issue, an anti-virus, or a corrupted file issue, amongst other things like Ana suggested with your temporary game launcher cache files.
I have a guide I would like you to run through to try and help resolve these launch crashes - that could potentially cause this > https://www.ubisoft.com/en-gb/help/article/000061047
Should these steps not resolve this issue for you, please let us know as there may be a few other things we can advise or we can create a support ticket for you to investigate this in further detail.
-Ubisoft Support