Original Post — Direct link

Hope someone can offer some advice please. We have 2 step verification setup and working but unable to connect to ranked matches. There is no error code bar the words "(app error)". Within the game it reports that 2 step verification is not active yet on the account it is.
Any help appreciated as unable to move forward with it.
win 10 pc.

thanks

over 2 years ago - UbiKobold - Direct link

@skyeci Hello, and welcome to Discussions. Thank you for contacting us, and I'm sorry to see you have encountered this issue with Rainbow Six Siege. I am moving your post over to Player Support so that one of our agents can assist.

over 2 years ago - Ubi-SpaceCats - Direct link

@skyeci Hi there, I'm sorry to hear you're getting this error. Since this error is associated with your Ubisoft account, You need to contact us privately, either through our Support Website or Twitter DMs, to protect your private information. Thank you!






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