[2021] [Crash/Freeze]Can't even play the game.

Original Post — Direct link

For the last week, I haven't been able to play a single game of ranked siege properly because whenever I load it up, nothing works. For the first 1-3 games that I'm online the voice chat doesn't work, I can't see any of the operators during ban phase or picking one to play as, I've gotten straight up kicked from the game via crashing, and I've gone down about 5 ranks because of it.

Can't even load into a singleplayer terrorist hunt anymore. Well, good luck to those playing the new season, because I guess I'm just not gonna get to.

almost 3 years ago - Ubi-Wan - Direct link

Hey there, ApexSkyShadow. I'm really sorry to hear about your experience with these crashes while playing Siege.

I'd like to have you troubleshoot your system by completing the steps found within this FAQ. It may also help to ensure that any unnecessary background applications are disabled while playing.

almost 3 years ago - UbiStorm - Direct link

I'm sorry to hear that those steps didn't work, ApexSkyShadow. Since you're still experiencing crashing, I recommend gathering your MsInfo / DxDiag files, and then submitting them via a ticket on our Suuport Site. That way, we'll be able to take a closer look at what's going on for you.

Mecha_., thanks for clarifying that as well! If you've also tried those steps suggested by Ubi-Wan, I recommend doing the same thing with your MsInfo and DxDiag files. That way, we can find a pattern for these crashes and get them resolved for you guys.

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