Original Post — Direct link

Great job Ubisoft, after a week of normal play, kicks me out of matches, without the opportunity to return to a ranked match. And the tasks of the battle pass are not considered. Why do you have the same problems again as a week after the start of the previous season? When will you fix these problems again?

about 2 years ago - Ubi-Milky - Direct link

Hello @KR_AndR01d thank you for both getting in touch with us about your abandonment sanction.

What was the date and time when this disconnection occurred so we can check our server status for this date? We had a maintenance earlier on all platforms that may have caused this disconnection and you would not have been able to reconnect.

You can also check this yourself at the time of your disconnection here > https://rainbow6.ubisoft.com/status/: (https://rainbow6.ubisoft.com/status/)
 

about 2 years ago - Ubi-Milky - Direct link

Thanks for the reply kr_andr01d, if you see a certain error code when you are kicked from the game, please check our known error code list for any troubleshooting you can perform to help prevent this from happening >>
https://www.ubisoft.com/en-gb/help/rainbow-six-siege/connectivity-and-performance/article/list-of-error-codes-in-rainbow-six-siege/000066044

If you dont see that error code on that list, please let us know which one you saw, as it might be unknown to us or a new type of disconnection that needs investigating.