Original Post — Direct link
Just a simple question, that even ubisoft support couldn't answer. Can you get mmr rollback from placement games. I had blatant cheater on enemy team, we lost 0-4, the cheater got banned day later, but I didn't receive any rollback. But when my friend had rank at that time, he received the mmr rollback.
18 days ago - Ubi-Thrupney - Direct link
Hey Hellrazor, welcome to the forum! Very sorry to read that you lost MMR after being in a match with a cheater, that sounds very frustrating.

Just to check that I'm understanding correctly - were you in the same match as your friend, against this cheater? In that case, we would indeed expect you to have been part of the rollback. Please note that, as explained in our support article, there are limits to our rollbacks based on your maximum MMR for a season.

Let me know if you think you should still have been part of that rollback, and I'll let our dev team know so we can investigate further internally.
15 days ago - UbiSushiVamp - Direct link
Thank you for your question! That may be a possibility, as the MMR rollback does come in waves throughout the season. I do sincerely apologize for any frustration this has caused you.