Original Post — Direct link

Been playing the game for a few years now and recently been getting a few error codes as well as some strange bugs:

error codes:

3-0x0001000b
 - el classico, probably something to do with the fact im techincally playing connected to a repeater instead of a router
 - sometimes get this error whilst not disconnecting from the game and can continue queuing
 - sometimes when i get this error, i get kicked from the game and people i queue with join the game, only to find they have a full 5 stack without me, interestingly enough i dont get any ranked disconnect penalties due to never being assigned the match in the first place
10-0x0000000 
- no clue why this happens, usually only happens after 10 pm, might be due to the fact im playing from china
- followed by me being connected to the server but own no operators (even though i own all of them) and having my operator cosmetics reset. attempting to play a match in this state means i can only play recruit
- renown and level set to 0, giving me access to newcomer mode but only play as recruit.

[2-0x0000C015] [70] [e5ee508b02fc8b31]
 - no idea whatsoever what this could mean, comes at ~ the same time as the 10-0x00000000 errors and usually only when in a lobby with someone


totally unrelated but other errors include:
-getting connected to games whilst the game never gives me a spawn location
- random disconnection during games
- random access to newcomer mode
- randomly stuck on "Validating and Updating Playlists and Properties" screen which cannot be solved without a restart of both siege as well as uplay and steam

thanks in advance

about 2 years ago - Ubi-Milky - Direct link

Hello @LeMeow-SMC thank you for getting in touch about these various error codes and sorry to hear about your disconnections.

At the moment, these are our known error codes and what may cause them > https://ubi.li/85k9w

If you believe the issue is with one of our servers, such as when maintenance or an outage is taking place, please check this link for an update on our server status - https://rainbow6.ubisoft.com/status/

We will post a banner here, on our 'live feed' update section of our Help website too > https://www.ubisoft.com/help

To help try and prevent these error codes from appearing, would you please run through all steps listed in this guide or any steps you have yet to check? This support guide contains some of the most common fixes for connection issues and can also help rule out if the issue is caused by online services, ISP, software, router, and hardware issues > https://ubi.li/YPwnl

about 2 years ago - Ubi-Nacho - Direct link

@lemeow-smc Hi there!

Apologies for our delayed response to you here.

If you're seeing a code that does not appear on our known issues list, we'd need to run through some troubleshooting to rule out any possible causes. Would you be able to tell us if you've been able to try any of the steps from our guide?

To help try and prevent these error codes from appearing, would you please run through all steps listed in this guide or any steps you have yet to check? This support guide contains some of the most common fixes for connection issues and can also help rule out if the issue is caused by online services, ISP, software, router, and hardware issues > https://ubi.li/YPwnl

Many thanks!






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