[2020] Favela Crash

Originally Posted by LaPadite4312
i have play R6S for 1 and half year now
but now the game crash in favela map
all map are fine and work but when i play favela its crash on the screen chosen op
Any any ideas
thanks

Hey! Let's try to get this sorted for you.

There don't appear to be any known issues with Favela, this is likely an issue with game files.

Here are some steps to try -

- Verify game files: https://support.ubi.com/en-GB/faqs/000025650/

- Disable background apps: https://support.ubisoft.com/en-GB/faqs/000025721/

- Update video drivers


I hope that helps!

Originally Posted by szekonis
Got the same issue, all up to date. As soon as Favela appears as map background its done, back to windows.

Hey there.

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo
DxDiag

Thanks.