[2022] Connection Failed : Error code 4-0xfff0be20 the attempt to connect to server failed

Hello Ngoc Trink,

Thanks for reaching out and I'm sorry to hear that you are unable to connect.

Can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

Hello Ngoc Trink,

Thank you for the update! Can you please confirm if you tried any other internet connection i.e. a mobile one in order to isolate the cause of the issue?

Many thanks!

- Ubisoft Support

Hello Ngoc Trink,

Thank you for the update.

If you're still experiencing this issue, could you please contact our team on our Support Site?[support.ubi.com]
Please attach both of the following system files:

• DXDIAG[support.ubi.com]
  
• MSINFO[support.ubi.com]

Please also attach a screenshot of your port forwarding.

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

- Ubisoft Support