I bought the limited edition Extraction from amazon because it said you get 18 operators for Extraction and Siege, I cannot find them and in Siege, they are all locked, I have linked the account, and updated the license, but still no operators, I got a code for the OBSCURA PACK that seems to work, but all operators on Seige locked, I only bought extraction to open all the operators, anyone knows how to do this
Hello @Papa-Pavmas, thank you for getting in touch about your purchase.
For any missing content from the game, we advise checking our pinned thread here >>
https://forums.ubisoft.com/showthrea...from-your-game: (https://forums.ubisoft.com/showthrea...from-your-game)
In order for us to help you with your missing items, we will need to check your account and purchase history over a private support case.
Please contact us about this issue using one of the following links, through our Help website, or via a private message to our social media channels >>
Ubisoft Email/Live Chat support - https://www.ubisoft.com/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
When you contact us, please provide the following information >>
Thank you for your patience and sorry for any inconvenience caused.
Hello @papa-pavmas thank you for your reply.
According to our crossplay article, if you have a physical PS4 disc and insert it into your PS5, you will be able to upgrade to the PS5 version and access all your progression and in-game content > https://www.ubisoft.com/help?article=000079837
Again, if you need help with locating your characters on your PS5 version of the game, please reach out to us on the links above with a copy of your proof of purchase for your PS4 Extraction and Siege game.
devtrackers.gg