Original Post — Direct link
Heya, a question to the community here. Recently, my game started having a high as hell ping (West Europe data center, it as well shows high ping). By high ping I mean it as a rollercoaster: 70-150-80-300-90-500. My internet is alright, I play on ethernet, there are no program running in the background except Steam and Discord, my PC is malware-free. Any clues people? I did try every option that Ubisoft's FAQ has answered, so please don't reply to me with the same stuff such as restarting my router.. When I look at my task manager and network, Siege is barely using my network.
almost 3 years ago - UbiStorm - Direct link
Hi there! Thanks for reaching out! I'm sorry to hear that you're encountering some issues with your ping. What kind of troubleshooting steps have you tried so far? And do you recall when this started happening?
almost 3 years ago - Ubi-Orion - Direct link
Originally Posted by ShputnikV
Hello! Um, well, I did try everything from here (I can't find the original link, so I'll post this instead https://www.ubisoft.com/en-us/help/r...?origin=search ). This has started happening since, I donno, Y5 start maybe? But, looking at the R6S servers right now, the ping is all over the place.. so maybe that's the problem?
Thanks for confirming that for us. So we can investigate this further in more detail can you open a support case please?

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.