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- About two weeks ago, a friend of mine gave me a premium version of the battle pass. But i did not receive the rewards that I had already opened, but they were not available without the premium option. I can get new rewards that I open after the purchase. I've contacted support but still haven't received any help (case number: [redacted]).
- Here is a video recording showing the problem( ">
- Lost Rewards: 10 bravo packs, 120 r6 credits, ghosteyes standard(CAVEIRA,clothes), ghosteyes standard(solis,helmet), ghosteyes standard(lesion,clothes), explosion de colores(iana, operator portrait), 3day battle point booster(booster), S.I.2023 DENIER(fuze, clothes), S.I.2023 fragments(weapon skin), S.I.2023 informant (mozzie, clothes), S.I.2023 informant (mozzie, operator portrait), 7 days renown booster(booster), classical design(card background), caminate (zofia, clothes), explosion de colores(iana, clothes), cultural goldwork(charm), call of the wildlife(iana, helmet), 3day battle point booster(booster), pearl ripple(attachment skin), la layenda(card background), pearl ripple(weapon skin), la layenda(attachment skin), 3 day battle point booster(booster), solemn jewelry(charm), seafaring preserver(glaz, helmet), seaweed drip(valkyrie, clothes), traditional molas(weapon skin), S.I.2023 raider( blitz, clothes), geometrical brocade(zofia, helmet)
- If anyone knows how to solve this problem, I will be very glad for your help. Thanks in advance :3