[2021] [Bug/Glitch]3-0x0001000B Please help

Hey there, loly987654CZ! Welcome to the forums. I'm really sorry to hear you're running into the 3-0x0001000B error code so often that you're unable to play. For starters, we ask that you complete the steps found here, to ensure your connection to our servers is as clear as possible. If things persist after, we ask that you create a new ticket with our support team, and mention the error code, as well as the steps you've taken to troubleshoot this. Our team will be happy to go further into detail and assist you from there.

Originally Posted by YesBabe.
i got this, and not only this error, but 0-0x0000312 too, on all of my platforms, PC and PS4 i just cant connect to the game

Hey YesBabe., thanks for getting in touch, welcome to forums and I am sorry to hear about this.

First and foremost - have you had a chance to complete the steps suggested earlier? If you have, yet issue persists, for testing purposes, if you do have access to alternative connection, such as mobile data for instance, you could setup hotspot, connect your device to it and launch the game to see if problem remains.

Additionally, if problem isn't going anywhere, would it be possible for you to provide us with full and uncropped screenshot showing the error message?

Let us know!